🔁 Return Policy & Exchange Policy
We want you to love your jewelry! If you’re not satisfied, here’s how we handle returns
Return Window:
- Returns and exchange are accepted within 7 days of receiving your item.
- Only size exchanges are accepted (not change of design or product)
Conditions:
- Item must be unused, in original condition and packaging.
- Customized or made-to-order items are non-returnable.
- Customers are responsible for both-way shipping costs for size exchange
- We will provide instructions once your exchange request is approved
Damaged or Wrong Items:
- If you receive a faulty or incorrect item, please contact us within 48 hours with photo evidence.
- We will replace it at no extra cost or offer a full refund.
To Request a Return:
Email us at info@beunijewelry.com with your order number and reason for return.